Email Issue

Discussion in 'Archived' started by Forsaken, Jun 29, 2012.

  1. Forsaken Smartass Brat

    Currently, due to some unknown reason all emails from Xenique have been going into the spam folder for any GMail/Google App users. I only learned of this a little over a week ago, and have been trying to track down the issue along with the help of our host, but have yet to find the issue as of yet.

    I'm disabled email confirmation until the issue has been solved, and will be working to find a fix for the issue (I've just sent in a request to Google, and hope to hear back soon).

    If you've already signed up, but had an issue with the confirmation, please check your spam folder or send a message to us through the form on the bottom of the page.
  2. Forsaken Smartass Brat

    This has been fixed, sorry for the delay.
  3. oman Xenique Customer

    Edited my email today, and had to confirm the change. Email ended up in my spam box.
  4. Forsaken Smartass Brat

    Yeah, it's an issue with how Gmail detects spam. If you remove it from your spam folder, it should show up in your inbox instead.
    oman likes this.